Requested a videoconference appointment with the provider, ended up with a "chat" consultation instead. The provider has not read anything I provided (and the website itself states the information hasn't been reviewed). The SINGLE message I got from the MD asked me to repeat the basic information already provided- medications and current diagnoses- both of which are "none." The rest of the message appears to be generic copy/paste nonsense and most irritating of all-platitudes about "starting a wonderful journey!" and emojis. I'd like to engage with a medical professional, not some influencer spouting trite comments and ending messages with cartoons. It's been several days, and nothing seems to be happening. There is no other way to get in contact with the company I can find.