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Anonymous
I too wish I had read the reviews before signing up. The only thing that I can say good about the Sequence/Weight Watchers experience was that the clinician said I would be refunded my $49. I like others, did the thing to see if I qualified and I did. At no time did anything say if you’d rather not take a glp-1 that you should not proceed. I read that other types of medications are covered as part of the membership. The process to sign up was long and I uploaded my labs which I regret not. I don’t want a company who treated me like I was treated today to have any information about me yet now this scam of a company has all my information and history. I put the medications I am on in the information and not once was anyone kind and real enough to say, if you’re on this were not going to do anything for you. I had my video appointment today and it lasted less than 8 minutes. The clinician was very cold and made me feel like I was bothering her. As soon as I mentioned having tried Ozempic samples and that they didn’t work nor did I like how unwell it made me feel she got worse. I told her I knew my insurance wouldn’t cover any weight loss medications (which is why I was excited about this program). What I was hoping for and was reassured after going through the “lessons” was totally possible. The clinician made me very uncomfortable to the point I didn’t even want to look in her direction. She didn’t smile or even try to be pleasant. If I went to her as a regular doctor, I would switch immediately. She may as well have just said, I am in this to only push glp-1 medications to make money. She immediately told me “with my history” I didn’t qualify for any of the oral meds and how ineffective Metformin is. She said I didn’t qualify to try Bupropion/Naltrexone because I was already on Buproprion. Now what kind of sense does that make?? I wanted to be sure of what she was saying so I said so…I can’t get anything? She said no, I will inform the care team to cancel your membership and provide a full refund. And that was the end of it. I tried to look at the information online to make sure I wasn’t seeing things when I read they would provide oral medications as part of the membership if that’s what I chose ( I knew it said that) but literally had to be within 1 minutes she had deactivated my account. I was felt disgusted, embarrassed, upset and many other emotions. It was one of the most scammy, inconsiderate thing I’ve ever experienced. I understand glp-1’s are big money makers but my goodness…these are humans that they are dealing with. I didn’t even feel like a customer at that point, at least sales people pretend to be nice, concerned and interested to a certain point. What I would compare it to that I think a lot of people can relate to is a car lot sales experience. As long as they can talk you into something that isn’t the best fit for you they will be helpful but as soon as they see you have your own preference and feelings about what you do or don’t want you’re off no use to them. The only difference is that my clinician didn’t even attempt to make me feel welcomed. I feel really stupid how hopeful I was about this appointment. I chose it because I kind of feel like I’m being judged when I try to get help with losing weight at my pcp. This felt much worse. My sister helped me lose weight with what she learned when she did weight watchers as far as about what foods I could eat for little or no calories and I lost weight years ago. However, even though I know that the traditional weight watchers program is helpful, I do not recommend this option to anyone and now do not trust Weight Watchers anymore either because of this partnership or choice they have made to provide this type of service when they don’t even try to hide all they are is help-1 pushers. They don’t care if they’re helpful or not as long as they get people on those medications. I did not have any issue getting them to respond via messages, they actually seemed really nice but I am thankful I didn’t want any glp-1 meds because I don’t need all of the stress and problems that many others experienced in trying to even get them after they were prescribed. I normally don’t bother with writing reviews because I feel companies that I have bad experiences with don’t care anyway. But in this instance I don’t expect them to care at all, I just want to help someone who may very well be getting ready to waste their time and have false hopes about this program avoid what I am feeling now. I am going to look for other places to leave a review as well. It was difficult to find honest, informative reviews about this program. If they don’t refund my money like she said, I will be back to report that.
9 months ago
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Sequence has a 3.1 average rating from 392 reviews

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