My experience started off well in April. After paying for the first month they took about 2 weeks to confirm my insurance and start prescribing Zepbound. They incrementally increased my dose of the months and I lost 35 lbs. The response was great. I had major side effects on the 10mg and a new care provider took me back down to the starter dose without any plan after that. Even the pharmacy questioned it. The responsiveness from the care team after 7 months is terrible and they only seem to respond after they take my payment. The provider won't communicate in real-time Even if you immediately respond to a message. I think it's time to find another provider. I feel like this is a money grab. They're only sending a prescription to my pharmacy and I'm paying for that outside of WW. The dosage change now has me gaining weight and I can't get a decent response from anyone on next steps. Buyer beware.