I agree with the other reviews. This company is awful. They ignored my emails for weeks when I wanted a refund on a poor-quality dress. They say they don't give refunds on sale items and try very hard to conceal from their customers that this is against consumer rights and that actually you have 7 days to cancel your order after receiving it, entitling you to a full refund. They finally only replied to me after I said I would involve a third party and was then waiting 3-4 weeks for a refund and even then I only received it after a lot of pestering. If you are returning an item to them then I would highly recommend getting a tracked delivery so you know they have received it!