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Thu-An
Hands down the best wine glasses EVER and the customer service is amazing. I was trying to buy 2 universal and 6 reds but accidentally purchased 8 universals 😐. Contacted customer service and they helped me sort out the issue with no questions asked. While I was waiting for my 6 reds to arrive I noticed a hairline crack on my universal glass and contacted customer service again. Mind you I already felt guilty bc it was my fault for ordering the wrong glasses the first time and here I am contacting again. Customer service was so kind and said they’ll send me a replacement glass and it arrived within that week. I seriously could not be any happier with my glasses and decanter. The wine taste and smell significantly better with the Josephinenhutte. I rarely leave reviews but this is a legit business who cares about quality and customer service.
2 years ago
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Josephinenhütte has a 4.9 average rating from 936 reviews

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