The product is wonderful but the communication on your order is awful. I placed an order in February and I still did not have it until March and it wasn't shipped complete. I never received an email or a phone call letting me know about the delay or the backorder issue. I had to make several calls and emails to get information on my order. Also when you call in to check on your order it goes to a recording and you never speak to a live person which is frustrating after you are left on hold for a long time. As of today my order is still not complete and it is Holiday sensitive as it is for Passover.