STAY AWAY! This company is a fraud and scam. I purchased a pair of boots for $1200 and they were really quick to ship them - the next day. When they arrived, they didn't fit, and I tried contacting them for a week for a return auth # and they never replied until I left numerous voicemails and contacted my bank to file a chargeback. Then they replied within an hour OH HOW CONVENIENT! They were ignoring my return in an attempt to force me to keep the $1200 boots. Then they are trying to charge me customs fees on returned goods! THIS IS ILLEGAL! I spoke with a DHL rep and they filed a report on them and encouraged me to contact my local authorities to report them as well. Do yourself a favor and order from Mytheresa, Net-a-porter, and MatchesFashion, who are all total class acts. Never would they treat their customers this way! There's a reason that nobody knows who "Julian Fashion" is, and with experiences like mine, they'll most likely stay this way and NEVER GROW! I also want to note that the customer service rep, Margherita Gambi, is EXTREMELY rude and condescending. SHE HAS NO BUSINESS DEALING WITH CUSTOMERS! Easily the most abominable online experience, PERIOD!