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D 1
***DO NOT BUT FROM JUMIA!!*** Do not any electronic from jumia. I bought a mobile phone came faulty. Tried to return it, they said they checked the phone had no issues and phone came back with issues. They never GIVE REFUNDS! Don’t trust jumia at all they lie alot over the phone. Sent the phone to them to get a refund, they said it will take 10 days and the issue they mentioned was the issue I didn’t complain about. Wasted 2-3 working hours per day for 1 month and still didn’t get a refund. They do not CARE ABOUT THEIR CUSTOMERS. Poor customer Service. They do not have a heart. Customer service probably knows they’re being paid with stolen money but don’t care about giving refunds.
3 years ago
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JUMIA has a 1.9 average rating from 100 reviews

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