Jumia Ghana is a no no no for me. Their utmost disrespect of clients with their take it or leave it refund policy doesn’t work for me. Customer care is poor. And the difficulty to speak to someone besides the customer care agent is insane. All testimonials on their website are positive and that alone rise question marks. Check third-party websites like Trustpilot, Ghanayello and you will encounter the real Jumia. Don't waste your precious time and money on this company. Look elsewhere you will be greatly valued. Choose Jumia to shop and you’ll regret it for the rest of your life. I will definitely rate Jumia negative star if there was one.