An order from Jumia has less chance than going to the casino one evening to win money. In 50% of the cases, the order is canceled, of the 50% that remains, 50% is not delivered. It is always the customer's fault, they never do anything wrong. As a customer I have two things to do: select an item and pay for it. Jumia is tasked with delivering the product but unfortunately that is too much to ask
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Alice, Customer Support
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