Extremely rude company. I have been trying to order a USB cable for weeks, but every time Jumia refuses to deliver it, even though I have paid in advance. After being canceled many times, I placed a new order that would be delivered the next day, of course this took longer. I finally received my order, guess what? Only 1 cable was delivered instead of the two I paid for, I only received 1. This happens very often with Jumia, you pay for multiple items and then deliver less. You have a problem with that. You can try to call, this will certainly take hours or you can contact the chat, which will take at least an hour and you will be constantly lied to by a bunch of rude employees. Now I have to send my cable back to Jumia and cancel the order. What do you think they refuse to take back the order? I have now paid UGX 62000 for a USB cable. Whatever happened to me that I ordered a phone and paid for it, they send a phone that is UGX 400000 cheaper, a different type. This was also a drama to get your money back. Placing an order with Jumia is like a lottery, you only have a small chance of getting the right item and Jumia not doing its job is the problem for the customer