Jumia dispatch riders are very RUDE, they have threatened me severally, all because I insisted they deliver to my door step as I was with a business client at my shop and couldn’t meet them at their chosen location even though when I ordered I gave a detailed description of my location to the letter. The last experience I had was yesterday 27th March, 2019, a dispatch rider with a name I didn’t get (luckily for him but with this number 08078344999) told me I could go ahead and report him to their manager when I told him in a text that my food seal was peeled off. I discovered after he stormed away from delivering the food 35 minutes after he had called to accuse me of not giving him detailed description of my location(that wasn’t true because I always put a detailed description of my location which I copy and paste from my notepad just to avoid any inconveniences, Jumia can attest to that). Then he hung up, and called me back to say in a sarcastic tone that he called back to give me a number I could call to have him reported since I said I will report him. That goes to show that he knows he’ll get away with it therefore, he was confident to “call me back”. I don’t know how Jumia will handle this but I couldn’t eat the food, for fear he had done something to it. He was fuming with rage on the phone and acted suspicious which scared me and I threw the food away after seeing the peeled off seal. It was a KFC food pack, whoever buys from KFC can testify of how tight that seal is on the pack. My food was compromised. I will never buy food from Jumia and not sure I will buy anything else from there because any bad day I have is with a Jumia DISPATCH rider.