I ordered a 32 inch Digital Satellite TV and paid via Mobile money on the 15/11/19. In few days time, their systems sent me message that my order is cancelled when i never cancel the order, the system also sent me a message to disregard a cancellation message sent earlier. when i login to my Jumia account, it says money refunded and order cancelled. WHAT A CONFUSED SYSTEM. My item is still not delivered. My money has not been refunded and i keep calling for days now only for them to keep telling me we are sorry. I don't advise any body to patronize Jumia in Ghana or elsewhere. Please don't buy from them, for me they are FRAUD. Customer call center is also annoying and not Professional, with voice interactions instead of an agent talking to Us. They don't respect customer complains.