I have ordered on a number of occasions only to find the products do not turn up. The first time I had a problem I waited weeks for the item then contacted the company who said that I should have had an email to say the item was not available. I had not received the email. The second time I ordered (as I thought I will give them another chance), this time I did receive an email to say one of the item ordered was not available. However, the item was still showing as available on the website. No satisfactory email response came back from the company when I complained on this. Finally, I consider I lost out as I paid postage for the two items, and I only received one. I would not have ordered the one item. Contract law says offer, acceptance, payment this is a binding contract. I am not aware it says anywhere in the terms at the time, prior to ordering, that the goods are not available. This has the potential to mislead and therefore I believe a trading standards issue. Under the consumer protection from unfair trading law, they are encouraging a transactional decision to take place. The moral is do not rely on the goods until you get them with this website, based on my experience.