I have fallen foul of the 'arrangements' in respect of returning an item I ordered on 3 May, one day before the date the company went into receivership. Being blissfully ignorant of the companies precarious trading situation I returned the dress on 11th May via the Hermes courier service. When I had not received a refund on 25th May I emailed the company asking them to look into it. I received an automated email from them saying that no item ordered prior to 4 May would be refunded. However, they are still trading and refunding items bought after 4 May, a ludicrous situation. Just Last Season now has my dress AND my £69, taken out of my bank account on 8 May. Is this tantamount to theft? My returned dress has probably now been sold to someone else as they are continuing to trade. And why was I allowed to print off a returns label if the company knew that any customer in a similar position would not be getting a refund. Appalling practice!!!