Went to get a slow puncture looked at today. The guy was really intimidating took my wheel of then went round looking at all of my tyres ( bearing in mind at my mot 2 months ago there was only one tyre needing replacing and that was only advisory). He said I needed three new tyres and if I left the premises without getting them done then I would be in bother if the police stopped me as he had logged i, stating that i would get 9 points on liscence. He said he wanted 80 pound per tyre and Played ' you have children in your car card'. I felt completely intimidated! On the positive note there was a lovely young man there who had fantastic social skills and gave me other options when the other man had rudely skulked back in the office. Funny enough there were cheaper tyres, and something they could do with the slow puncture! The young guy should be credited as without him I wouldn't have entertained using your company that day. In all honesty I wouldn't go back unless I knew that the 'indimidating gentleman' wasn't there.