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Anonymous
I was desperate to get out of a subscription for Symprove , and the company told me I couldn’t despite it not helping me . I wanted to check my legal rights and ended up going on Just Answer. I thought I was switched on to my bank statements but have somehow missed 14 months of Just Answer taking £50 a month! I paid £5 for the answer from the solicitor and then it rolled into a monthly subscription - I didn’t realise and I am so upset with myself , but also , this company is clearly not keen to make it clear about the subscription . I received one email , which I took to be a follow up on the answer - they have taken £50 a month for over a year - no email correspondence - just kept taking the payment . It was not explicit and I am gutted
1 year ago
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justanswer.co.uk has a 1.2 average rating from 224 reviews

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