Like others, I am disappointed and, frankly, angry that there is FALSE INFORMATION ON THE RETURN POLICY, which clearly states that the buyer has 90 days to return "for any reason." First, it turns out that you can only ask for a refund if the packaging is not open. (So you can only return it if the packaging doesn't look right. Hmmm) Second, after many calls and emails, I was offered a 50% credit towards another purchase BUT their customer service only provided a "gift card" on a link that just brings me back to their website. Not much help there. DO NOT BUY FROM THIS MERCHANT!!!