Web site good, staff very helpful - I could not fault the professionalism or helpfulness of the staff in any way. Excellent people to deal with. However, very, very badly let down by their chosen cowboy courier (DX). The courier (DX) attempted delivery twice bit did not leave a card (or notify anyone). I still have the CCTV of both attempts showing the courier ring the door bell then leave [definitely no card]). DX then told justoffbase a bare faced lie that they had definatley left a card both times. And when Dodgy DX finally delivered, the item was scuffed and dented (very carelessly treated). I would NOT recommend justoffbase unless you can get 100% assurance they will NOT use DX as the courier.