I ordered a cage for £270 in November. It came damaged and the delivery guys dumped a massive wooden pallet on my doorstep saying it came with the cage. Be WARNED you must dispose of this pallet yourself, JustParrots take no responsibility and should really be telling customers.
The main guy here is Steve (he answers the phone very unprofessionally) and seems half asleep. His partner Anton was contacted about the dent in my cage and paint damage. I also asked if they could take back their wooden pallet.
Anton said he would chase this with the warehouse but never did. He then stopped replying to my questions. I then called their number and sleepy Steve told me Anton would look into it and promised a call by the end of the day. To no surprise nobody called back.
I then went onto their Chat Service (which basically goes to Steve's phone) to address the matter further but Steve ignored my messages and was showing as Online. After 20 minutes of waiting for a reply to my live chat I told him if I had no response by weeks end I would be posting a negative review.
I was chasing this for almost a full month!
They are very fast to take payments but be WARNED there is ZERO after care service, even for damaged products!
You're better off going to a professional established supplier if you're ordering expensive goods. At least you will be taken care off after purchasing.
3 years ago
justparrots.co.uk has a
3.0
average rating
from
6
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.