I ordered a pair of golf shoes on the 12th October 2015 and paid in full, only to be told four days later that they were no longer in stock. I have chased and chased for my refund, and still waiting. By the look of the comments already on here, it would be awhile longer. This is not good business practice, especially when there are already numerous negative feedbacks posted on here. I can safely say, I will not be using them again. I will be posting on facebook, my experience with them too. The message needs to be out there about them in order to make others aware of these issues.