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Jenny
I tried to claim warranty on one of my juuls but Juul support said that they had already sent out a replacement Juul for that serial number. BUT they want me to send in my Juul in order to get a replacement???? Why would I give my broken juul to them if these reviews say I won’t get it back?
6 years ago
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Juul has a 1.9 average rating from 365 reviews

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Alice, Customer Support

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