This company is very hard to deal with. Their website is inferior. I could not order a product for my mother in the UK with a US credit card ( after going through the hassle of getting my age verified). So I tried a UK address for the credit card and then they could not verify the address that I was sending it to... Support could not help me and told me that someone would call me after the weekend. A week later, no call. I thought that they could at least have taken my credit card over the phone. My recommendation is not to bother with them. I wasted hours.