My initial order The trial pack went great. I thought a little pricey but hey I loved my markten so why not give Juul a try. Well of course i had such a great experience with my first draw to the last of my trial pods. Ordered new pods, and since then all went down hill. I bought alot of 4 pack pods so I would have back up. Omg the cucumber was nasty in the new shipment, the pods leaked, some were yellow juice some tinted juice, most of all my pods were useless. No vape, bad hits like sucking air. (yes even after checking for bubbles) Customer service was great and replaced them all, this time I said No cucumber. SAME ISSUE. Leaky pods, pods that lasted maybe a half day, my battery decided to fail etc etc. I have the warranty but unless I send the battery back first, I cant get a replacement. Or I could spend $40+ to buy a new one. But then I cant return that one. So i loose 40 bucks anyways to get a replacement. NOPE not gonna do that. I mean I trust them enough to send my money first and then get my pods. The issue is I have nothing for in between the return process. So I'm stuck with a half assed battery and pods (which are useless most of the time) Looking for a whole new set up again!!! Very FRUSTRATED