Delivery - I had paid for next day delivery (I ordered before 19:00). I did not receive till 5 business days later. Packaging - they use an unnecessary amount of packaging. (Think of each pod you are throwing away after using). Battery - awful. JUUL claim battery last 200 puffs (or about a day). I have not noticed this at all. The battery typically lasts 4-6 hours; pods last about a day (so two charges per pod, at least). Economy - these aren’t economical at all; if you’re a regular smoker, you can expect to go through a pod a day. This works out to just under £25 a week. Overall - good taste, looks good, feels good. However, the terrible battery and the even worse economy mean I will be switching to another product.