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Carrie Gamello
Terrible quality devices. Poor warranty policy. I claimed a replacement on one device that stopped charging, and I was told I cannot claim a replacement on my other two devices, instead they offered $15 off a device. Problem with that is the coupon requires a purchase of $35 or more, and the device is only $34! Sneaky, sneaky. Customer care is no help, and my REGISTERED, 2 month old devices are not working, and they won't do anything. Completely terrible. I will be cancelling my membership to autoship, and blasting their poor quality devices all over every outlet I can. DO NOT BUY JUUL! Go with one of the many other companies that put pride in their products.
5 years ago
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Juul has a 1.9 average rating from 365 reviews

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