Juul makes a phenomenally effective liquid and desirable battery. Here's the problem - they outsource the manufacturering to the cheapest, lowest quality provider possible. There result? You can't get the damn liquid out!! Every puff let's in so many air bubbles that you have to remove the pod, shake it, tap it, suck on it, squeeze it, and put it back. Take one puff and repeat the process. It is so remarkably tedious that it will drive a person to smoke if they didn't before. They are unresponsive, unapologetic, and refuse to stand behind poor product. What could have been an amazing tool is reduced to a shameful, misleading, profit hungry machine.