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Anonymous
Shocking support and service. Was told my items would be delivered in 10-15 business days, no sign of them. No contact from Jysk to advise there would be a delay, no clue who the delivery company is as there was zero contact to confirm anything to do with my order - no tracking information, no tracking ID, no weekly, fornightly update to confirm where my items currently were. Abysmal service. Had to contact Jysk via Instagram to get onto them, phone and chat service non existent - only to be told firstly that the order would arrive today Friday 29th, then that actually that was incorrect - and the order would instead arrive in another 5 days time. Again, just taking this as gospel from a random agent on Instagram - no follow up email provided, no confirmation email, nothing. Worst support service I have ever dealt with and would never use them again. No items and out of pocket for over 400euro. Imagine paying 80euro to get a table and 4 chairs delivered, and not hear a peep out of Jysk or their delivery partner about where your items are. Joke!
2 weeks ago
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JYSK has a 3.0 average rating from 2 reviews

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Alice, Customer Support

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