I purchased a Kaiser kettle, expecting top-notch quality and longevity given the premium price point. However, less than two years in, the paint has already started chipping off. For a product marketed as high-end, this level of deterioration is unacceptable, especially considering it’s been subject to normal household use. After reaching out to customer service and providing photos, I was met with responses focused on "maintenance" and “wear and tear,” rather than addressing the actual issue of durability. The implication seemed to be that I hadn't properly cared for the appliance, however you can see all the chips. My frustration lies in Kaiser's's reluctance to acknowledge that a product at this price point should not deteriorate this quickly. When compared with other brands, like KitchenAid, which I’ve used without any similar issues, this experience falls short of what you’d expect for the cost. I’ve been left with no choice but to leave this review, as I feel others should be aware of the product's limitations. I’d recommend potential buyers consider other brands that deliver on both quality and customer care. Kaiser may look great initially, but don’t expect it to maintain its appearance or performance in the long run. Save your hard-earned money for a brand that will stand the test of time – unlike my experience with Kaiser.