I was not happy with the service I have received. I am having problem with them refunding money that is credited from my Kaleidoscope account which over payment was made before the closing balance to be transfer to my Bank account. My Kaleidoscope account balance is £0.00 I was told before, that the money had been transferred. Today on the 14/4/2021 I contacted customer service again and was told it had not been transferred and have to pay a minimum payment of £20 I could not believe what I was hearing I spoke to customer service in South Africa. For all of us as customers why do we have to call customer service over Sea`s when the head office is in Bradford UK. calls to these numbers are expensive especially using mobile phone. I am going to close the account after this has sorted.