I absolutely loooved my dress but I didn’t love the overall Karen Willis experience. I found my perfect dress & chose it on the day however I live 6 hours from Sydney which caused some difficulty picking it up when it was ready. I ended up just picking it up from head office - I was handed the bag and that was it. I didn’t get to try it on to see if it fit or if I loved it I just picked it up paid the remaining balance and left. For $4500 it definitely could have been a better experience. My sister recently got engaged and we went wedding dress shopping and decided not to go to Karen Willis as the overall experience was just disappointing so we chose a smaller boutique that looked after her from start to go and she felt like a very special bride.