I visited the Karen WIlis store about 12 months out from my wedding. I was greet by Annie who made me feel so comfortable from the get go. I had swapped out the different combinations of tops and skirts about 50 times and did not feel rushed or like an inconvience once she was a total gem. The dress itself was absolutely stunning and altered to perfection by the KWH team in Newtown. The quality of the matieral far surpassed any other shop I had went too and I was over the moon with the customisation of every little detail. Would highly reccommend to any bride who likes the feeling of making their dress their own but also letting the quality and designs of people who know what works speak.