The Transit 40 is a very good product, as I'd expect from Karrimor and would merit at least a good rating. However when buying online from Switzerland (a country outside the EEC), sportsdirect.com is either not able or not willing to deduct the UK VAT from the website price, which must include UK VAT, although they tell you something else. Paying UK VAT plus Swiss VAT makes the Karrimor products prohibitively expensive. This marketing and sales behaviour is the reason for the poor overall rating. Advice: Do not buy from sportsdirect.com and do not buy Karrimor products, if you live outside the EEC.