The product is fine - walking shoes. But the delivery from Yodel was woeful. I paid £6.99 next day delivery as shoes required for a holiday in 2 days time. Waited in all day because a signature was required on delivery. No delivery. Contacted Karrimor, who immediately gave me a £2 off ie reverting to ordinary delivery terms. OK, but waited in all day again and finally the shoes arrived with a few minutes to go to the delivery cut off time of 7 pm, and just in time for the holiday next day. Karrimor has a good reputation which is being put at risk by a third rate delivery company. I checked other feedbacks many of which had had a similar experience with Yodel!