Karrimor ignored my instructions to deliver to my works address and, whilst trying to deliver to my home address, delivered to a neighbour I didn't know! I work full time so its easy to see why I requested delivery to work. If Karrimor had an issue with my request you should have informed me of the situation. Instead it was the local knowledge of the Yodel driver who ensured the goods remained safe. I gave Yodel full marks on their review questionnaire by the way. Please take note: follow your customers instructions and inform us if and why you are changing the arrangements.