I reported the coding errors on VAT submission page. The VAT submission page is generating header error 'ASP 0156 : 80004005' in line 82. The error that I reported to the technical support was quite SERIOUS, and they didn't show interest to explore the problem further and help stating that this had never been reported previously, branded the problem as environmental and they marked the case as "solved". Then I sent the 3 screenshots of the error page, they still ask irrelevant question if the problem is still there. Yes, the problem is still present, I cannot submit the VAT return. Complete shambles! I've been a long time customer with 2 accounts and I'm not really happy about the support person attitude and their inability to resolve the issue. Thank you Gorge