I've been a KC customer for years. Their selection is always brilliant, many different brands and great choices of garments and goods with constant new additions, so much more diverse and interesting than brand sites which only sell their own brand. The customer service at Kate's is the best of any site I have ever experienced, always reply promptly and give really helpful information, reserve alternative for an exchange, no charge for returns, fast delivery, free tracked delivery when spending over £40 and usually takes aprox. 3 days) I cannot fault Kates Clothing, my favourite alternative online store.