To be frank, firstly I tried to find Style Finnish, so went on their site and it had the new address, Keelers address, but not nominated as Keelers... but there is nothing on that site to indicate that now they are sold at Keelers...would be good to have some signage on your building and also on the web listing. Also I came in and saw one of your people, and he was to send something. it took me 3 follow ups, calling and emailing to get the data I needed ...then I called as was told the item was supposed to be in stock and then told a 3 week wait...then separately for another purchase, the girl who served me went back to get a price, took so long I came in to the showroom and she was texting!!!!!!!!!!!!! Then she said there was nothing in stock and that I had to order it in, and i saw al these handles on the wall hanging, and asked if they were just display, and ended up buying them from the display as they were for sale!!!!!!!!!!!! I needed for an urgent job so waiting for delivery wasnt an option as am a real estate agent. Also when I telephones, someone remotely answered the telephone and couldnt help anyway which was very strange also! SO, I love your product but I think some staff training and replacement and monitoring is probably in order I am sorry to say!!! The service as a whole was not good, and as an employer, I would not be very happy to have my customers dealt with like this and not have them serviced well so they purchase something!!!