**Extremely Disappointing Experience with Keepmoat Homes** My experience with Keepmoat Homes has been nothing short of a nightmare. Here are the major issues I faced: 1. **Abysmal Construction Quality**: The construction quality was horrendous. There were countless defects, including uneven floors, poorly fitted doors, and significant cracks in the walls. It felt like the house was falling apart from day one. 2. **Unacceptable Delays**: The project was delayed by several months beyond the promised completion date. This caused immense stress and inconvenience, as we had to make alternative living arrangements. 3. **Nonexistent Communication**: Communication from Keepmoat was virtually nonexistent. Getting updates was like pulling teeth, and when we did receive information, it was often misleading or incorrect. 4. **Terrible Customer Service**: The customer service was atrocious. Our concerns were dismissed, and we were treated with a complete lack of respect. It felt like they couldn't care less about their customers. 5. **Horrendous After-Sales Service**: Post-completion issues were a nightmare to resolve. The after-sales team was unresponsive and uncooperative, leaving us to deal with numerous unresolved problems. 6. **Broken Promises**: Keepmoat made numerous promises that were never fulfilled. From the quality of the build to the timeline, nothing was delivered as promised. 7. **Stress and Frustration**: The entire process was incredibly stressful and frustrating. Instead of enjoying our new home, we were left dealing with constant issues and poor service. In summary, my experience with Keepmoat Homes has been a disaster. I would strongly advise anyone considering them to look elsewhere. Save yourself the stress, frustration, and disappointment.