To all fellow KF investors, whose tales of woe are uncannily similar - nay identical - to my own sorry experience I would advise as follows. Forget the emails. Forget the telephone calls. Your money is gone. What you must do is contact your bank as soon as possible and explain you are the victim of an Authorised Push-Payment (APP) scam. Tell them that you require them to reimburse you with the full amount 'invested' under the government-backed Contingent Reimbursement Model Code. I did just that and received a full reimbursement of a large transfer in a matter of weeks. Thank you HSBC!