I rang to make further enquiries on a table lamp I was considering purchasing, the Arum Lily Table Lamp A very efficient and pleasant young man was able to supply me with the further information that I needed. He also, to help, sent me a link to use to directly pay for the item, as ordering on-line is not my forte. I received 2 texts and emails from their provided courier giving a time slot which was delivered on time and the next day after ordering. The lamp in the parcel was effectively protected. The quality of the goods and service is of a very high standard. I would not hesitate in recommending them to anyone. I will certainly use them again. A very satisfied customer M B Haley