I’m always sceptical about online shopping. However, I saw these amazing Lamps I wanted and I tumbled across the site. They had the exact ones I wanted and to my surprise, slighter cheaper than the other site (hence why I was a little sceptical). So rather than purchasing straight of the site, I called and spoke to a representative. They reassured me that they had the items in stock and I would receive them within 14 days. I received regular updates via email which I found rather reassuring. On arrival, I noticed one of the lamps wasn’t the same colour (being made out of marble I appreciate each piece is different), however the colour was slightly darker and knowing that I am extremely pedantic about things, I wanted both items to be the same. Again, the representative apologised and took the responsibility of contacting the manufacturer to rectify the problem. Within 7 days I received my replacement lamp and on this occasion, it matched! People, often say if I’m happy with something, then it must be awesome :)))
6 years ago
KES Lighting has a
4.8
average rating
from
2,014
reviews
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