A BIG RIP OFF, DO NOT USE THEM AT ALL COSTS unfortunately we locked ourselves out after our dog ran off so we contacted them and they came out in 20 minutes after we called them. The guy drilled the back door lock and replaced the lock in 15 minutes. Unfortunately I was in the car looking after the dogs while my partner was sorting the paperwork with the technician. I came in to the house to see a £612 invoice for a 15 minutes job? Is that how expensive this is? Not even a dentist or a plumber will charge that amount for that. I am putting a complain to trading standards now AND TAKING LEGAL ACTIONS