If you’re fortunate enough to find this review site BEFORE instructing Dr Locksmith Ltd / Keys247 - well done! Wish we had! We were ripped off and now plan to claim through Small Claims Court. We were quoted £160+VAT for emergency call out and drilling out of a lock. Before removing the lock we requested a quote for the replacement, but told this wouldn’t be possible until the lock was removed - this put us under pressure (particularly given 10pm on Sunday night). Once in, quoted £210+VAT for a British Standard lock. They installed only a BS cylinder, NOT the full replacement, so it’s not technically up to British Standard. Then the invoice chalked up £59+VAT for labour despite the assumption the £210 included labour!! Sadly we only discovered the great www.locksmiths.co.uk website after, as this clearly provides price frameworks and all of the above is TOTALLY EXTORTIONATE. Not to mention the new lock fitted isn’t even the one specified. Avoid avoid avoid.