I called this company to open our front door after getting locked out. They charged us £330 for a 15 minute job. The website states a fixed price for emergency door opening but it also says from £59. My opinion is the website is therefore deliberately misleading to draw you in. I later consulted a professional locksmith who stated that it should be no more than £80 to open a door. I feel they take advantage of customers and I want to make sure that no one else is treated this way. They also offered me a 20% refund when I complained which I refused to accept as I felt this was beyond unreasonable.