I locking myself out and I’m a disabled pensioner. My neighbour was kind enough to phone company which she found on the internet which advised a cost of £60 which I said I was just about able to afford. On arrival you locksmith said it would cost £160 my neighbour then questioned him about being told it would only cost £60 and he was insistent it was £160 and that was only to just drill the lock only. He then gave me a Bill of £160 plus £35 vat Total of £192. I was totally shocked and was very upset as I didn’t have that kind of money at all in doors and had to embarrass myself by asking my neighbour if she could lend me the money. I’m 73 years old and have never borrowed a penny in my life and had my neighbour not lent me the balance to pay your locksmith, I don’t know what would have done. If this is the conduct and way this company is run, it’s giving false information to people on you advertisement.