I ordered a highchair on 30th November. The price was competitive, however I am still waiting for it to be delivered. They use a company called Hermes, who say they have trie to deliver the item several times. They have now returned my parcel to Kiddicare. I have my parcels delivered to my works address as I work full time and have never had a problem before. Hermes said that there was nobody at the address to take the parcel and nowhere safe to leave it. Total rubbish. All,the dates and times they have quoted I was in work with at least six other staff who would have accepted the parcel if I wasn't around at the time. I have complained to both Kiddicare and Hermes with no results. Think I'll stick with eBay.