Worst company I've ever had the displeasure to conduct business with. After buying - quite an expensive - mattress I then get a phone call a few days later from the delivery men saying they were an hour away, I told them I wouldn't be in so happily arranged redelivery for Friday. Friday came, no mattress. Called Kiddicare for the next FOUR DAYS and continuously got told by helpless person after helpless person that they didn't get a signature for delivery but it WAS delivered?! It wasn't. My girlfriend and I moved into our new flat on the following thursday without a mattress and 10 days after the initital 'delivery' they've agreed to 'issue me a refund which will take 5-7 days'. They've left us without any form of comfort in our new unfurnished house. It's ridiculous. I will never buy from Kiddicare again.