In the past I have ordered items without concern, this time has been a giant sized headache! I ordered a cot bed mattress which said available for next day delivery/in stock/ del 3-5 days. After day 5 my item hadn't arrived. I then spoke to a team member who issued this to be sent out next day, next day came and went. Back on the phone and there had been a giant mess up, it would be here in the morning. In the morning I received an email saying in was still at the depot but they could try to get it here tomorrow. How many days am I expected to wait in to sign for my parcel that's never arriving. I'm so cross and let down by kiddicare this time it's untrue!