I am very disappointing in your level of customer service! We ordered a 3 in 1 travel system (ickle bubba). The buggy will not fold as it has some how jammed. After numerous emails from your team to try and get this sorted it still hasn't. A courier was supposed to have been ordered more than a week ago which never happened then after being ignored for more than a week a courier arrived here this morning. Who wouldn't take the buggy as it WONT fold down. This has been stressed on so many occasions yet nothing has been done. We have been trying to sort this out for more than 3 weeks now. And Im finding this really stressful with my 5 month old as I cant take her out or go into certain places as it wont fold down.